1. Introduction

Welcome to CarrierWin! These Terms of Service ("Terms") govern your access to and use of the CarrierWin web-based fleet management platform (the "Service") operated by AMERI MARKETING LTDA ("we," "us," or "our").

Company Information:
AMERI MARKETING LTDA
CNPJ: 20.511.387/0001-58
Address: ROD SC 401, 5500, SALA 240 BLOCO JURERE B, 88.032-005, SACO GRANDE, FLORIANOPOLIS, SC, BRAZIL
Contact: legal@carrierwin.com

Please read these Terms carefully. By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Service.

2. Account Registration

Trial Period

We offer a 14-day free trial of the Service. No credit card is required to start your trial. During the trial period, you will have full access to all features of the Service.

Account Creation

To use the Service beyond the trial period, you must create an account and provide accurate, current, and complete information. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate your account if we suspect unauthorized use or if you violate these Terms.

3. Pricing and Payment

Pricing Model

CarrierWin uses a per-truck pricing model:

• $7 per truck per month
• Minimum $14 per month (2 trucks minimum)

Merchant of Record

Paddle acts as our Merchant of Record for all purchases made through the Service. When you purchase a subscription, you contract with Paddle, not directly with us. Paddle handles:

• All billing and payment processing
• Tax calculations and collection
• Refunds (subject to Paddle's refund policy)

For questions about billing, payments, or refunds, please contact Paddle support or review Paddle's Terms of Service.

No Contract - Cancel Anytime

There is no long-term contract. You may cancel your subscription at any time. Upon cancellation:

• Your access to paid features will continue until the end of your current billing period
• You will not be charged for the next billing cycle
• Your data will remain accessible in read-only mode (see Section 4)

4. Post-Trial and Post-Cancellation Access

Trial Expiration

If your 14-day trial expires and you do not upgrade to a paid subscription:

• Your account will be converted to read-only mode
• You will not be able to add, edit, or delete any data
• You will retain access to view your historical data

Data Retention

We retain your data after trial expiration or subscription cancellation. You may:

• Access your data in read-only mode at any time by logging into your account
• Export your data in CSV format where available
• Request permanent deletion of your data by contacting us at legal@carrierwin.com

There is no time limit on data retention for read-only access. We will retain your data until you request deletion or until we determine it is no longer necessary.

5. Service Description

CarrierWin is a web-based fleet management platform designed for small trucking companies. Features include:

• Load Calculator: Real-time profitability calculation with GREEN/YELLOW/RED profit signals
• Gatekeeper: Per-truck load history with cumulative debt tracking
• Fleet Dashboard: Bird's-eye view of trucks, loads, revenue, profit, and debt alerts
• Truck Setup: Per-truck cost configuration
• Company Cost Configuration: Overhead allocation across trucks
• Reports: Profit charts, cost breakdowns, yield-per-truck analysis, and CSV export
• Role-Based Access: Owner (full access) and Dispatcher (limited access) roles

Accessibility

The Service is accessible via web browser at app.carrierwin.com. We do not offer native mobile applications at this time.

Service Level

We strive to provide 24/7 availability of the Service. However, we do not guarantee uninterrupted access. Scheduled maintenance will be performed during off-peak hours when possible. We are not liable for any downtime or service interruptions.

6. User Responsibilities

Data Accuracy

You are responsible for:

• The accuracy of all data entered into the Service
• Configuring your truck costs, driver pay structures, and company overhead correctly
• Verifying the results of any calculations
• Maintaining independent records of your financial data

Role-Based Access Responsibilities

If you grant Dispatcher access to other users:

• You are responsible for all actions taken by users you invite
• Dispatchers cannot view financial data, but they can add and edit load information
• You may revoke dispatcher access at any time

Acceptable Use

You agree not to:

• Use the Service for any illegal purpose
• Attempt to gain unauthorized access to the Service or other users' accounts
• Interfere with or disrupt the Service or servers
• Reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service
• Reverse engineer or attempt to extract the source code of the Service
• Use the Service to send spam or unsolicited communications

7. Intellectual Property

Our IP

The Service and its original content (excluding content provided by users), features, and functionality are and will remain the exclusive property of AMERI MARKETING LTDA and its licensors. The Service is protected by copyright, trademark, and other laws.

Your Data

You retain all rights to the data you input into the Service ("Your Data"). We do not claim ownership of Your Data. By using the Service, you grant us a limited license to:

• Store Your Data on our servers
• Process Your Data to provide the Service (e.g., calculate profitability, generate reports)
• Back up Your Data for disaster recovery purposes

This license terminates when you delete your data or close your account.

Feedback

If you provide us with feedback, suggestions, or ideas about the Service, you grant us a perpetual, irrevocable, worldwide license to use, modify, and incorporate that feedback into the Service without obligation to you.

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• That the Service will be uninterrupted or error-free
• That the Service will meet your requirements
• That the results obtained from using the Service will be accurate or reliable
• That any errors in the Service will be corrected

The calculations and reports generated by the Service are for informational purposes only. We are not responsible for any business decisions made based on these calculations. You should independently verify all financial information.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

9. Limitation of Liability

IN NO EVENT SHALL AMERI MARKETING LTDA, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR:

• Any indirect, incidental, special, consequential, or punitive damages
• Any loss of profits, revenue, data, or business opportunities
• Any business interruption
• Any damage resulting from decisions made based on Service calculations

OUR TOTAL AGGREGATE LIABILITY ARISING FROM OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU TO US (OR TO PADDLE ON OUR BEHALF) FOR THE SERVICE DURING THE 12-MONTH PERIOD PRECEDING THE CLAIM.

SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF LIABILITY, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

10. Indemnification

You agree to defend, indemnify, and hold harmless AMERI MARKETING LTDA, its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees) arising from:

• Your use of and access to the Service
• Your violation of any term of these Terms
• Your violation of any third-party right, including without limitation any copyright, property, or privacy right
• Any claim that Your Data caused damage to a third party

11. Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of these Terms.

Upon termination:

• Your right to use the Service ceases immediately
• At our discretion, we may convert your account to read-only mode
• Upon your request, we will delete your data as described in our Privacy Policy

12. Governing Law and Dispute Resolution

These Terms shall be governed and construed in accordance with the laws of the State of Florida, United States of America, without regard to its conflict of law provisions.

Any dispute arising from or relating to these Terms or the Service shall first be submitted to good faith negotiation between the parties for a period of thirty (30) days. If the dispute is not resolved through negotiation, either party may submit the dispute to binding arbitration in accordance with the rules of the American Arbitration Association (AAA), with venue in Miami-Dade County, Florida.

13. Changes to These Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.

14. Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

15. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and AMERI MARKETING LTDA regarding the Service, and supersede and replace any prior agreements, understandings, or arrangements.

16. Contact Information

If you have any questions about these Terms, please contact us at: